01 / The challenge
Where the work gets stuck.
Supplier details arrive in separate emails and attachments. The purchasing team cannot easily see which submissions are complete or which records may already exist. Incomplete information creates repeated follow-ups and uncertain handoffs to internal teams.
02 / How Wek would help
A defined process, with people in control.
Wek would begin by agreeing the scope, quality standards, systems access and approval rules with the retailer. The following steps illustrate how delivery could be organized.
- 01
Agree onboarding requirements
Define the required fields and documents, approved verification steps, record structure and who may approve a supplier or a sensitive change.
- 02
Collect and organize
Wek would organize submissions into a supplier record, associate supporting documents and check for missing fields or potential duplicates. Structured forms could simplify future intake.
- 03
Verify and follow up
Compare information with approved sources and client-defined rules. Operators would request missing items and flag discrepancies; verification support would not replace the retailer’s approval process.
- 04
Route for approval and maintain
Present complete files to the authorized owner, record decisions and maintain approved updates. A status view would show outstanding requirements and responsible parties.
03 / The workflow
From input to a usable output.
An exception in practice
A supplier requests a change to payment details during onboarding. Wek would route it through the retailer’s designated verification and approval process before any update.
04 / Expected outputs & benefits
What this approach would deliver.
- Structured supplier records and document packages
- An onboarding completeness checklist
- A queue of outstanding requirements and approvals
The intended benefit is a more organized onboarding process and a clearer distinction between a complete submission and an approved supplier.
How a pilot could be measured
- Completeness at approval handoff
- Age of outstanding requirements
- Duplicate records and avoidable rework
Measures and targets would be agreed against the retailer’s starting position. No performance results are claimed for this scenario.
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